Privacy & Security Ultimate data protection
At LoomPin, we prioritize our and your data security. With decades of experience in providing top-notch security, we are fully equipped to meet the requirements of the EU’s General Data Protection Regulation (GDPR).
Localized database
Our survey platform, LoomPin, includes a localized database that operates in 27 countries. We adhere to strict privacy policies and do not transfer data between regions or countries. By implementing this approach, we can ensure state-of-the-art security for our customer Data.
Sensitive data handling
Effortlessly control the collection of sensitive data or Personally Identifiable Information (PII) throughout your organization by redacting and/or restricting it.
GDPR one-touch data deletion
With just a click of a button, you can swiftly and effortlessly fulfill GDPR right-to-erasure requests. This includes deleting personal data that may be stored in survey responses, tickets, and contacts, regardless of the data's origin.
Own your data, own your rules!
You have control over data collection, retention, and deletion. Regular backups ensure recovery, and all accounts have password protection with customizable complexity settings.
Single sign-on (SSO)
Simplify user management with single sign-on authentication.
Multi-factor authentication
Enhance data security by implementing multi-factor authentication for users.
Platform security & data management
Localized database
The use of a localized database is a crucial element in achieving maximum security and privacy compliance. Our survey platform, LoomPin, is equipped with a localized database that operates in 27 different countries. Our platform strictly adheres to privacy policies, and we ensure that data is not transferred between regions or countries.
By implementing a localized database approach, we can guarantee state-of-the-art security for our customer's data. This approach allows us to provide a higher level of protection against data breaches and other potential threats. Additionally, this strategy enhances privacy compliance by keeping the data in its respective jurisdiction, subject to the applicable privacy regulations. As a result, our customers can trust that their data is safe and secure, and we can provide the highest level of service in the industry.
Enterprise Security
Built For enterprise security
To ensure compliance with GDPR regulations, we have implemented a range of security measures in our LoomPin SAAS Platform. These include –
- Email security with SMTP server setup and DKIM
- Data encryption in transit
- Data centers audited with industry-standard SSAE-16 methods
- Data redundancy for resilience during disasters
- Independent third-party security reviews and penetration tests
- Continuous network monitoring
- Single Sign-On (SSO)
- In-house 24/7 security operations center
- Active session management
- Users can opt out of re-contact for a survey
- Control password parameters and expirations
- Industry-standard security evaluations
- Role-based authentication
- Data centers in the EU, US, Canada, and APAC
- Localized database in 27 Countries
- Data isolation option for unique encryption keys
- IP whitelisting
Transform your organization into a world-class company culture with LoomPin's engagement program.
Personalise the entire experience
Gain a comprehensive understanding of every experience that is significant to your employees, and instantly provide managers with actionable real-time insights. The employee feedback is automatically organized on your organization's org chart, making it easy for everyone to access the insights that are most relevant to them.
Employee feedback at scale
Capture employee feedback at a large scale by creating a digital open door that allows your employees to provide feedback at their convenience. Our employee software is scalable and includes pre-packaged expert content and surveys, making it easier for you to collect ongoing feedback and drive organizational change.
Actionable insights to drive impact
Transform your employee feedback into tangible improvements using analytics that prompt action. As data flows into the platform, you can easily identify the key drivers to prioritize, ensuring the most significant impact on engagement. Moreover, you can monitor your progress using action-planning tools and follow-up pulse surveys.
Localized database
Currently running in 27 locations
| Region | Zone |
| Europe (Frankfurt) | eu-central-1 |
| Europe (Ireland) | eu-west-1 |
| Europe (London) | eu-west-2 |
| Europe (Paris) | eu-west-3 |
| Europe (Stockholm) | eu-north-1 |
| Europe (Milan) | eu-south-1 |
| Europe (Spain) | eu-south-2 |
| Europe (Zurich) | eu-central-2 |
| Region | Zone |
| US East (N. Virginia) | us-east-1 |
| US East (Ohio) | us-east-2 |
| US West (N. California) | us-west-1 |
| US West (Oregon) | us-west-2 |
| Canada (Central) | ca-central-1 |
| Region | Zone |
| Asia Pacific (Mumbai) | ap-south-1 |
| Asia Pacific (Osaka) | ap-northeast-3 |
| Asia Pacific (Seoul) | ap-northeast-2 |
| Asia Pacific (Singapore) | ap-southeast-1 |
| Asia Pacific (Sydney) | ap-southeast-2 |
| Asia Pacific (Tokyo) | ap-northeast-1 |
| Asia Pacific (Melbourne) | ap-southeast-4 |
| Asia Pacific (Hong Kong) | ap-east-1 |
| Asia Pacific (Hyderabad) | ap-south-2 |
| Asia Pacific (Jakarta) | ap-southeast-3 |
| Region | Zone |
| Middle East (Bahrain) | me-south-1 |
| Middle East (UAE) | me-central-1 |
| South America (São Paulo) | sa-east-1 |
| Africa (Cape Town) | af-south-1 |
