For Brand advocacy eNPS Survey
- Measure your employees’ brand advocacy with eNPS survey solution, and find out if they would recommend your products and services to others. This can be a valuable addition to your employee experience program, providing insights into how your employees feel about your brand.
- Incorporate eNPS survey software into your employee engagement and satisfaction program
- Determine if your employees would recommend your products and services
- Compare employee NPS with customer NPS to identify alignment between the two metrics
- Identify areas for improvement in eNPS and brand loyalty
- Conduct regular employee NPS surveys to track continuous improvement
Effortless and rapid setup
Maximize the potential of eNPS with a pre-built survey integrated into the LoomPin Experience Management Platform. Modify the phrasing quickly by accessing the survey builder – no design or IT assistance is needed.
A single inquiry, diverse viewpoints
Initiate the process of enhancing your employee NPS by simply asking the question. By gathering eNPS feedback from throughout your organization and assessing it with other vital metrics, you can develop a more comprehensive understanding of the employee experience.
Ask follow up questions
To maximize the benefits of eNPS, inquire why your promoters appreciate you and why your detractors do not. This form of survey feedback provides more comprehensive insights into what propels employee engagement, particularly when evaluated in conjunction with other metrics.
Incorporate employee NPS survey software into your Employee Experience program
Ask the right follow up question
Creating a survey that inquires distinct questions based on employees’ eNPS ratings is simple. No IT expertise is necessary – just access the survey editor and, for instance, ask your passives what it would take for them to elevate their score to a 9 or 10.
Integrate eNPS survey eNPS survey software into your HR system
LoomPin integrates your eNPS survey tool into the Experience Management Platform as part of your human resources program. It seamlessly integrates with top Human Capital Management (HCM) systems and can read HR data through API, MongoDB or GCP Integration.
Effortlessly analyze your feedback
Creating a survey that inquires distinct questions based on employees’ eNPS ratings is simple. No IT expertise is necessary – just access the survey editor and, for instance, ask your passives what it would take for them to elevate their score to a 9 or 10.
eNPS, or employee Net Promoter Score, is a way of measuring employee loyalty and satisfaction towards your company. It is based on the Net Promoter Score used for measuring customer experience.
The eNPS survey asks employees one simple question: “On a scale of 0-10, how likely are you to recommend this company’s products and services to others?
Promoters score 9-10, detractors score 0-6, and passives score 7-8. The eNPS score is calculated by subtracting the percentage of detractors from the percentage of promoters, ignoring the passives. The 11-point scale offers more variance than a 5-point scale and aligns with the classic NPS methodology.
Experience Transformation Experience Measurement Across the Entire Employee Lifecycle
