Skip to main content
Journey Orchestration

Design Journeys.AI Recommends, You Approve.

A visual, drag-and-drop journey builder with AI-powered design, 18 action types, real-time detection, and enterprise-grade governance. No code required.

Everything You Need to Orchestrate

From visual design to human-approved action, every capability you need is built in.

Visual Drag-and-Drop Builder

Build complex multi-step journeys without writing code. Connect triggers, actions, conditions, and AI nodes on an intuitive canvas.

AI-Powered Journey Design

Describe your goal in natural language and let AI generate the initial journey structure. Then refine on the visual canvas.

Real-Time Detection

Journeys evaluate signals in real-time as they arrive. No batch processing delays. Recommended actions route to your team for approval before anything reaches a customer.

Integrated Analytics

See conversion rates, drop-off points, and performance metrics for every node in the journey. Optimise with data, not guesses.

Enterprise Security

Every journey action is governed by risk controls, audit logging, and human approval workflows. SOC 2 program underway — controls implemented; formal audit not yet started. GDPR-aligned; HIPAA control mappings in progress.

Cross-Channel Orchestration

18 action types across email, SMS, in-app, webhooks, CRM updates, ticket creation, and AI-powered responses.

18 Action Types

Every action your journey needs — from sending emails to running AI analysis.

Send Email

Personalised email via connected ESP

Send SMS

Text message via connected SMS gateway

Send In-App Message

Real-time push to web/mobile SDK

Send Slack/Teams Alert

Notify internal team channels

Send Webhook

Custom HTTP POST to any endpoint

5 Ready-to-Use Templates

Start with a proven template, then customise for your specific workflows.

Churn Rescue Journey

8 stepsSaaS / All

Detect churn signals → Personalised outreach → Escalation ladder → Resolution tracking

Post-Purchase NPS Loop

6 stepsRetail / E-Commerce

Purchase event → 7-day delay → NPS survey → Conditional routing by score → Close-the-loop

Patient Satisfaction Flow

7 stepsHealthcare

Visit complete → Real-time CSAT → AI triage → Clinical alert (if needed) → Follow-up survey

Feature Request Pipeline

5 stepsProduct Teams

Feedback captured → AI categorisation → Jira ticket (if threshold) → Requester notification

Onboarding Success Path

9 stepsSaaS

Account created → Step tracking → Friction detection → Proactive support → Completion celebration

Design Your First Journey in Minutes

See the visual builder in action. Describe your goal, and let AI generate the journey for you — then refine it on the canvas.