Improve Patient Experience with Real-Time VoC
The Clinical Safety Pulse listens to real-time signals to improve care now.
HCAHPS surveys arrive weeks after discharge. You can't fix a patient's experience today with data from last month.
The Clinical Safety Pulse listens to real-time signals to improve care now.
Here is how LoomPin turns scattered signals into one confident, human-approved decision.
Compound signals, not a single survey
The insight
Pattern Detected: Night shift on 3rd Floor has consistently high complaints.
The recommended action
Alert Nursing Director. Recommend staff retraining. Flag specific rooms for "Service Recovery" visit.
A human approves before anything fires.
Target Outcome: 18% improvement in satisfaction scores. CMS reimbursement protection.
LoomPin is in pilot with design partners. Target outcomes describe what the workflow is designed to achieve, not measured client results — we publish real outcome data only once it is measured by our outcomes ledger.