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Growth

Find Expansion Revenue with Customer Intelligence

The Upsell Intelligence module finds customers who are usage-heavy, sentiment-high, and budget-ready.

Calculate Your ROI

Your happiest customers would pay more if you asked—but you don't know who they are.

The Upsell Intelligence module finds customers who are usage-heavy, sentiment-high, and budget-ready.

Here is how LoomPin turns scattered signals into one confident, human-approved decision.

The signals

Compound signals, not a single survey

Source
Detection
Flag
NPS Survey (Delighted)
Score: 10/10 (Promoter)
Signal: "Happy"
Product Usage (Amplitude)
Hitting 95% of plan limits
Signal: "Need More"
Support (Gorgias)
"Is enterprise SSO available?" ticket
Signal: "Enterprise Intent"

The insight

Expansion Potential: Usage-to-Budget alignment indicates Enterprise readiness.

The recommended action

Alert Sales Director. Recommend creating a Salesforce Opportunity for approval. Draft expansion proposal.

A human approves before anything fires.

Target Outcome: 23% increase in expansion revenue.

LoomPin is in pilot with design partners. Target outcomes describe what the workflow is designed to achieve, not measured client results — we publish real outcome data only once it is measured by our outcomes ledger.

Find Expansion Revenue with Customer Intelligence — FAQ

The Upsell Intelligence module finds customers who are usage-heavy, sentiment-high, and budget-ready. It reads signals from sources like NPS Survey, Product Usage, Support, reasons over them, and recommends the next action for a human to approve.